We welcome feedback and are committed to maintaining safe, respectful environments across all of our programs and workplaces.

This page allows you to share feedback, raise a concern, make a complaint, or report an incident, near miss, or hazard. Your input helps us improve, address risks, and support the wellbeing of everyone involved in Human Nature’s work.

All reports are handled with care and in line with our privacy obligations. You can read more in our Privacy and Confidentiality Policy.

Your right to speak up

We want you to feel safe, respected, and heard. If something doesn’t feel right – or if you simply want to share feedback – you can speak up.

Here’s what you can expect:

  • You can make a complaint, give feedback or report something anonymously
  • We’ll respect your privacy, in line with our Privacy and Confidentiality Policy
  • We take every report seriously
  • We will involve you in the review process where appropriate.
  • We work work hard to find a solution that works for everyone
  • We see feedback as a chance to improve, so don’t hold back if there’s something you want us to know.

What would you like to do?

To make sure your information goes to the right place, we have two different forms.

Feedback and complaints

Use this form if you want to:

  • Share feedback about your experience
  • Raise a concern about something that didn’t feel right
  • Make a formal complaint
  • Send a compliment or positive feedback

Submit your feedback, compliment or complaint here.

Response timeframe: If you request a response, we aim to respond to you as soon as possible and within 5 business days.

Incident, near miss and hazard reporting

Use this form to report safety-related matters, including:

  • An incident where someone was harmed or at risk
  • A near miss where harm could have occurred
  • A hazard that could pose a risk to people’s safety

These reports help us identify risks and prevent future harm.

Submit your incident, near miss and hazard here.

Response timeframe: Leaving your details will mean that we can get in touch with you about the incident where appropriate.

Submit your report using the form that best matches your situation.
If you’re unsure which one to use, you can choose either — we’ll make sure it reaches the right team.